Journey 14 Veranstaltungen

PREFERRED

Customer Journey (Inhouse)

Cegos Integrata GmbH (256)

Zielgruppen Personas: Unterscheidung Zielgruppen versus Buyer Personas, Professioneller Umgang mit der Zeit, Das eigene Zeitmanagement-Verhalten entdecken, Buyer Persona Templates, Personas erstellen Aufbau einer Customer Journey: Customer Journey un...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Customer Centricity (Inhouse)

Cegos Integrata GmbH (256)

Wer ist ihr:e Kund:in? Die Persona - Methodik – Theoretischer Input, Übung: Teambasierte Anwendung der Persona-Methodik im Unternehmenskontext Customer Centricity – Der Weg hin zur Kundenorientierung Die Geschichte des Marketings (Pu...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Creating and Leading Customer Oriented Teams (Inhouse)

Cegos Integrata GmbH (256)

Identify your team's direct and indirect contributions to increase customer satisfaction and loyalty Analyze and use feedback from your customers Promote customer-focused initiative and proactivity around a team  Learn a professional way to hand...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Leadership: Unleashing the power of diversity (Inhouse)

Cegos Integrata GmbH (256)

Definition, explanation and handling of Prejudices, Diversity, Inclusion, Equal opportunities Differences between diversity and inclusion Diversity as a growth factor, Diversity as a lever for change and innovation Diversity management Approaches and...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Leading change (Inhouse)

Cegos Integrata GmbH (256)

Learn to lead change with purpose in tense times. Learn your own profile as a change leader and identify the profiles of your team members  Understand the strategic objectives behind the company's decisions and how to explain them to your team L...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Managing teams through adversity (Inhouse)

Cegos Integrata GmbH (256)

Challenges Concepts in the context of challenge, Analysis and examples of different types of challenge, Impact on organizations and teams Transformational leadership: Leading in critical situations Acting as a role model and inspiring with vision, Re...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Communicating for impact (Inhouse)

Cegos Integrata GmbH (256)

Personal qualities  Being aware of your strengths and areas of development, Your personal communication style, Values and beliefs, Theory of goal setting Developing effective relationships Influencing colleagues, Influencing leaders Situational...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Managerial intelligence Level 1 (Inhouse)

Cegos Integrata GmbH (256)

Get to know yourself and your way as a leader to develop an individual leadership personality Develop your interpersonal skills as a leader in the workplace Learn how to deal with different stressful situations and build your own resilience Understan...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Managing and Winning Tough Purchasing Negotiations (Inhouse)

Cegos Integrata GmbH (256)

Recognize how to consistently achieve your goals (especially in terms of negotiation wins).  Learn how to approach negotiation meetings more calmly, Be able to assert yourself in the face of experienced sales people, Competently solve difficulti...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

HR as a Business Partner (Inhouse)

Cegos Integrata GmbH (256)

Challenges of HR management in the age of innovation and experience HR from the outside in - next generation HR Alignment with business strategy - impact of business strategy on human capital management Value contribution of business partners in orga...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Managerial intelligence Level 2 (Inhouse)

Cegos Integrata GmbH (256)

Learn what it means to be a flexible leader, to be manager and coach at the same time and to build team cohesion Review your team's priorities under changing conditions Practice making win-win agreements for everyone and encouraging cooperative behav...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Remote Selling (Inhouse)

Cegos Integrata GmbH (256)

Get to know, build and understand virtual environments The R.A.B.F. principle  R-relate - establish a personal connection with participants., A-activate - tips to optimize concentration and interaction with participants., B-benefit - making ever...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

MyStory: How to succeed as a new manager (Inhouse)

Cegos Integrata GmbH (256)

Challenges of leading a new team Understanding challenges, What to do first?, Set goals and clarify expectations, Establish the rules of the game, Clarify leadership priorities and expectations Have meaningful conversations Clarify purpose (in case o...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage

PREFERRED

Train the Trainer (Inhouse)

Cegos Integrata GmbH (256)

Preparing the training Identifying good practice in adult learning, Focus on the needs of participants, Define the objectives, Determining pedagogical progress, Choosing appropriate methods and techniques, Preparing documents and materials for traini...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage