Appreciative Communication (English)

The secret recipe for good performance, effective collaboration, and successful customer relations is simple: mutual respect and appreciation. This type of communication requires us to show empathy and sensitivity. In this seminar, you will discover the advantages and strengths of an appreciative communication style. We will help you work on your underlying attitude and give you a toolbox of appreciative behaviors which can even be applied to stressful situations and conflicts.

Content: 

• Showing appreciation in your dealings with others
• Empathy – the foundation of appreciative dialogue
• How inner mindset affects communication
• Tools for appreciative communication