Überblick über die Inhalte und Möglichkeiten eines guten Service Management unter Berücksichtigung des ITIL® 4-Service-Value-Systems. Workshop zu den Grundlagen von Service Management Einführung in das Thema Service Management, Die Geschichte und Ent...
This course covers how a tenant administrator will use Service Management Automation X (SMAX) to perform a variety of management tasks that range from data management, and people management, to designing the applications and its workflows. SMAX is a...