Servicemanagement 3 Veranstaltungen

PREFERRED

IBM TP362G - IBM Control Desk 7.6 Service Request Management Fundamentals

Cegos_Integrata GmbH (8)

Course OutlineOverview Service Request Management challenges, Industry standards, Tivoli's process automation engine, IBM Control DeskService management IBM Service Management overview, Service operation, Support levels overview, Tickets overview, Wo...

• Seminar / Kurs
• Ohne Einstufung

• 06.11.2024 - 08.11.2024, Leinfelden-Echterdingen (DE)

PREFERRED

IBM TP362G - IBM Control Desk 7.6 Service Request Management Fundamentals (Live Online Training)

Cegos_Integrata GmbH (8)

Course OutlineOverview Service Request Management challenges, Industry standards, Tivoli's process automation engine, IBM Control DeskService management IBM Service Management overview, Service operation, Support levels overview, Tickets overview, Wo...

• Webinar
• Ohne Einstufung

• 26.06.2024 - 28.06.2024
• weiterer Termin verfügbar

PREFERRED

SMAX310 – Service Management Automation X Essentials for Tenant Administrators – Inhouse

ExperTeach Gesellschaft für Netzwerkkompetenz mbH (154)

This course covers how a tenant administrator will use Service Management Automation X (SMAX) to perform a variety of management tasks that range from data management, and people management, to designing the applications and its workflows. SMAX is a...

• Inhouse
• Ohne Einstufung

• Termin auf Anfrage