Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and...
This hands-on training course explores the use of VMware vCenter Orchestrator 7.1 and VMware vCloud® Automation Center 7.1 for the automation of VMware cloud infrastructure and IT processes. The course focuses on extensibility and advanced adminis...
After completing this course, students will be able to: - Describe the key elements of a data warehousing solution - Describe the main hardware considerations for building a data warehouse - Implement a logical design for a data warehouse - Implement...