Emotional Intelligence (English)

In a dynamic environment, the ability to understand your own feelings, reflect on them, and deliberately control them is a key competency. And when working with others, the ability to understand other people and their emotional states is equally important. Having good insight into your own feelings and being able to react with empathy to other people is becoming increasingly important in the digital business world.

Content:

• The basics of emotional intelligence
• Tools for self-reflection and self-perception
• Developing empathy