Communication, Argumentation, Discussion (Live Online Training)

• Perception as a basis for communication:
  • Perception filters and categories
  • Body language
  • Impact on emotions/behaviour
  Personal communication patterns:
  • Typical communication traps
  • Blocks, signals
  • Meta communication
  • Feedback rules
  Behavioural patterns in discussions:
  • Partner orientation
  • Establishing contact
  • Questions and answers
  • Apportioning speaking time
  • Logical levels
  Reasoning:
  • Arguments and claims
  • Effective structures in argumentation
  • Laws of logic and psychology
  • Power of persuasion and assertiveness through language
  Discussions and how to lead them:
  • Goal/outcome-oriented discussion
  • Integrative discussion leadership
  • Roles/allocation in hierarchically structured discussions and goal-oriented teams
  Self-Management:
  • Personal agendas
  • Goal definition and accomplishment
  • Attainable goals
  • Personal strengths and weaknesses
  Conflicts:
  • Goal-oriented approach
  • Conflict = opportunity
  • Adapting surprising arguments to your own world
  • Dealing with unfairness and killer phrases

Methode

In this seminar, our trainers will teach you the course content using presentations, which you will apply and consolidate in discussions, individual work, and group work.

LernzieleEffective communication is the foundation of professional success and strong business relationships. In this three-day seminar, you will develop your ability to better understand others and express your own ideas more clearly. You will learn how perception filters and body language influence communication and identify typical communication traps.The training provides you with effective argumentation structures that combine logic and psychology, as well as techniques for goal-oriented discussion leadership. You will also develop strategies for handling conflicts and dealing with unfair arguments. The seminar is available as a live online training or on-site. Upon completion, you will be able to argue more convincingly, lead discussions confidently, and respond professionally even in challenging situations.Zielgruppen

This seminar is designed for experts, executives and junior executives from all corporate areas who want to enhance their communication skills. It is particularly suitable for professionals who regularly participate in meetings, negotiations or international projects.