e-Learning: IT Performance Management - The interaction of IT and controlling - E-Learning von FORUM Institut für Management GmbH

- Introduction and foundations of IT performance management - Cost and input management - Service and output management - Cross charging - KPIs and scorecards - Project managementOne of the key elements in running any business that uses IT services is the management of IT costs. The companys IT should be used as sustainably as possible and the added value should be demonstrable.

In addition to get to know the main tasks of an IT controller/performance manager; - budget planning, - cost accounting and - activity allocation,you also receive important information about quality control and success rating, control systems and controlling tools in IT.

This e-Learning has been tailored for EDV-manager, heads of computer centre, IT auditors, -projectmanager,-manager, -security officer, such as specialists and executives in the field of - IT and controlling, - cost- and performance accounting and - process management.Newcomers and lateral entrants as well as experienced employees and executives who want to refresh their knowledge are addressed.