ONLINE Live Seminar: Leadership Training (Engl.) - Webinar von English & Intercultural Communication

Effective communication skills and the ability to delegate are core qualities of successful leaders. More often than not, people are promoted to managerial positions based on their education or by having developed extraordinary professional expertise. They take on their new role usually unprepared for the challenges ahead and unaware of the pitfalls and traps in dealing with people. Consequently, this leads to frustration, ineffectiveness, and eventually to failure. Failure not only towards the company but to themselves as well.

The training provides participants with essential knowledge about leadership and encourages them to take on their new role in a confident way.

Seminar Contents (2 Days):

• Basic Concepts: Leadership qualities, tasks and skills of successful leaders, the concept of  “Emotional Intelligence”
• Leadership Styles: Classic distinctions, empirical findings, individual positioning
• Leadership and Identity: Tasks of leaders, expectations towards leaders, sandwich position, identifying with the leading role, motivating direct reports
• Leadership Techniques: Delegation principles, contracts, tracking and consequences
• Effective Communication: Basics, listening and dialogue, dialogue blockades, giving feedback, confronting, performance dialogues, etc.
• Dealing with Conflicts: Recognizing conflicts and psychological games, prevention of conflicts
• Leadership in Multi-cultural environments: Leading international teams