The basics of successful leadership:
- What defines successful leadership?
- What qualities does a good leader possess?
- What are some essential elements of good management?
- What responsibilities does a manager have?
Management styles: understand and analyze your potential:
- Understanding various leadership styles and their impact on the relationship between superior and employee
- Basic knowledge in various kinds of leadership styles
- Fundamental knowledge of human nature – how to communicate with understanding while maintaining authority
- Agile Leadership
- Delegating and prioritizing
Conflict management: coming up on top in difficult situations:
- Overview of various conflict types in every day work life
- Analyze past conflicts – recognize a pattern to avoid future ones.
- Conflict resolution – techniques and exercises
- Dealing with difficult employees and customers
Communication in team: the right way to employee interaction
- Written and unwritten communication rules
- Praise: A form of motivation
- Compliment, criticism and relationships as a leader
- How to motivate your team
- Non verbal communication: body language
Ground rules:
- Creation of free space to be used in a creative way by leaders and employees
- Establish a dense communication network with and among employees
- Communication techniques applicable to leadership
The basics of successful leadership:
- What defines successful leadership?
- What qualities does a good leader possess?
- What are some essential elements of good management?
- What responsibilities does a ma ...
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