Practical Approach to Quality Culture - Training / Workshop von PDA Europe gGmbH


A good quality culture is established when all employees starting from CEO to shop floor workers are accountable for quality.

The following attributes are important indicators for quality culture: management communication emphasizing that quality is everyone’s responsibility, established quality improvement objectives, quality topics included in relevant meetings, and an implemented error prevention process.

These quality attributes are related to management responsibility and are elements of the continuous improvement of the pharmaceutical quality system as mentioned in the ICH Q10 guideline.

Quality culture is a key management element for success. However, quality culture does not establish itself but requires empowerment,communication and daily quality awareness.


This training course is interactive, hands-on, and will empower you to measure, develop and improve the quality culture of your company:

  • Learn to measure quality attributes and quality behaviors
  • Identify weaknesses and deficits in quality behavior
  • Investigate root causes and define effective CAPAs for improvement
  • Optimize your measures with respect to cost, time and quality



  • Middle Management
  • Managers with employee responsibility
  • Group Leaders
  • Department Heads
  • Directors
  • Executive Level


  • Quality Assurance
  • Quality Control
  • Production
  • Purchasing
  • Regulatory Affairs
  • R&D
  • Human Resources
  • Controlling

SG-Seminar-Nr.: 1785806

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