Social Skills - Conflict and Communication (in English) - Seminar / Kurs von Creos Lernideen und Beratung GmbH
Do not let the conflict manage you
Inhalte
Conflicts often occur in periods of tight resources and short tempers. Instead of reacting only on an emotional level, participants will learn how to recognize the causes of interpersonal conflicts and to manage them positively and proactively.
Conflicts often occur in periods of tight resources and short tempers. Instead of reacting only on an emotional level, participants will learn how to recognize the causes of interpersonal conflicts and ...
Mehr Informationen >>Lernziele
- Communication and Perception
- How conflicts occur
- Different degrees of conflict escalation
- The dynamic involved
- How do I deal with conflicts?
Zielgruppen
Managers, team leaders and team members.
Termine und Orte
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