Sales Training in Amsterdam - Seminar / Kurs von Management-Institut Dr. A. Kitzmann GmbH & Co. KG

Negotiation and Argumentation 

• Planning and organization of negotiations in sales
• Process of sales negotiations: Welcoming, contact, information, argumentation, pricing, argumentation, closing
• Argumentation techniques

Understanding and interacting with different stakeholders

• Knowledge of human nature: The key to success in sales
• Dealing with different types of customers
• How to achieve sympathy and trust
• Transfer of positive emotions
• Increase of social competence as basis for successful sale and consulting
• Relevance of mutual respect and attention with regard to the customer
• How to optimize self-presentation
• Emotional intelligence in sales

Exploring new sales opportunities 

• Applying concepts of rhetoric and techniques for asking the right questions
• Co-Creation with customers: How to achieve creative solutions?
• Pricing dialogue and ways to overcome price resistance
• Closing techniques: Techniques for successful closing
• NLP in sales (How do top sales men achieve closing?)
• The salesperson as manager of emotions and relationships

In this training the most important sales practices are going to be presented. The training implies a practical approach and perveys sales strategies, that are most measuarable and applicable in practice. In order to achieve optimum performances in the field of sales, each sales man has to be informed in the best way possible. In this context, this training offers you important insights. To improve the social competences of the participants is the main focus of this event.