MOC 20688 Supporting Windows 8.1 - Seminar / Kurs von CBT Training & Consulting GmbH


Module 1: Implementing a Troubleshooting MethodologyModule 2: Troubleshooting Startup IssuesModule 3: Troubleshooting Hardware and Device DriversModule 4: Troubleshooting Remote ComputersModule 5: Resolving Network Connectivity IssuesModule 6: Troubleshooting Group PolicyModule 7: Troubleshooting User SettingsModule 8: Configuring and Troubleshooting Remote ConnectivityModule 9: Troubleshooting Resource Access within a DomainModule 10: Configuring and Troubleshooting Resource Access for Clients That Are Not Domain MembersModule 11: Troubleshooting ApplicationsModule 12: Maintaining Windows 8.1Module 13: Recovering Windows 8.1


Gain the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server 2012 R2 networking environment. This course is designed for IT professionals who have experience with Windows devices and who work as Windows Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. Through this instructor lead, five day Microsoft Official Course, with extensive hands-on labs you will learn how key components of the Windows Operating system work in order to aid in troubleshooting system problems. How to identify and resolve issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices. This course uses new versions of Desktop Optimization Package (MDOP), Application Compatibility Toolkit (ACT), Windows Performance Toolkit (WPT), Microsoft Message Analyzer, and is the first course that uses the popular Sysinternals tools., and other tools. This course also helps candidates prepare for Exam 70-688, MCSA: Supporting Windows 8.1. NOTE: This course is based on Windows 8.1 Enterprise Edition with domain services provided by Windows Server 2012 R2.



SG-Seminar-Nr.: 1492618

Anbieter-Seminar-Nr.: OT_MOC_20688

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