Leading a teleconference: Managing the process and the agenda, Facilitating who speaks when, Asking about progress and clarifying any problems, Managing the decision of action points.
Participating in a teleconference: Saying who you are, Staying focused, Sharing information and being clear when speaking.
Trainer: David Adcock, Business communication coach, expert in communicating more effectively within various business topics.
Taking part in a teleconference can be confusing. People cannot see each other, so there is a real risk of misunderstanding and communication difficulties.
At the end of the day the participant will have gained an insight into the skills for both chairing as well as participating in teleconferences more effectively.
Personen mit internationalen Geschäftskontakten, die an Telefonkonferenzen teilnehmen.
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