In a busy working environment, conflicting views and ideas understandably surface from time to time.
With the stress of delivering strategic objectives, meeting deadlines, and juggling different departmental priorities, it is essential that everyone in the workplace has the ability to understand, recognize and implement strategies for managing and resolving conflict.
This is a highly practical one-day course which will address the many aspects of conflict and how best to resolve it. This workshop has been specifically designed to give you an opportunity to learn and test a range of models and techniques to help recognize, manage and resolve conflict in the workplace.
Raise your Awareness of Conflict
Understanding Conflict Situations
The Power of Open and Honest Communications when Conflict Arises
Techniques and Tactics for Managing Conflict
How to Manage Conflict Escalation
By the end of this course you will be able to:
Designed and suitable for anyone who wishes to enhance their skills in conflict management and resolution. If you are in a role that brings you into contact with other teams or departments, or if you manage individuals where conflict can be an issue, this course is suitable for you.
|Frankfurt am Main, DE|
|19.08.2020||09:00 - 17:00 Uhr||8 h||Jetzt buchen ›|
|09.10.2020||09:00 - 17:00 Uhr||8 h||Jetzt buchen ›|
|14.12.2020||09:00 - 17:00 Uhr||8 h||Jetzt buchen ›|
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