Customer Service 22 Veranstaltungen

PREFERRED

Business Correspondence and Telephoning in English

Haufe Akademie GmbH & Co. KG (1288)

Selecting the best form of communication The qualities of memorable communication., Relational thinking about effective business communication., The cross-cultural dimension., Decisions about the most suitable form of communication to use. The buildi...

• Seminar / Kurs
• Ohne Einstufung

• 01.07.2024 - 02.07.2024, Hamburg (DE)
• weiterer Termin verfügbar

PREFERRED

Demand Driven Leader (DDL) (Virtual Classroom / Live-Online Training)

PMI Production Management Institute GmbH (11)

Die meisten Supply Chains kämpfen mit massiven Beständen, Kapazitätsunter- oder -überlast sowie der Einhaltung ihrer Customer Service Versprechen. Der Grund hierfür liegt in Bedarfsprognosen, die zu unausgeglichenen Beständen führen. Das zwingt die P...

• Webinar
• Experte

• 20.06.2024 - 21.06.2024
• weiterer Termin verfügbar

PREFERRED

Demand Driven Planner (DDP) (Virtual Classroom / Live-Online Training)

PMI Production Management Institute GmbH (11)

Die meisten Supply Chains kämpfen mit massiven Beständen, Kapazitätsunter- oder -überlast sowie der Einhaltung ihrer Customer Service Versprechen. Der Grund hierfür liegt in Bedarfsprognosen, die zu unausgeglichenen Beständen führen. Das zwingt die P...

• Webinar
• Experte

• 17.06.2024 - 18.06.2024
• weiterer Termin verfügbar

PREFERRED

APICS Certified in Transformation for Supply Chain (CTSC) incl. Preparation and Exam

PMI Production Management Institute GmbH (11)

2 x 3 days seminar with different session locations (Session 1 Hamburg - Session 2 Munich OR Session 1 Munich - Session 2 Hamburg). _____________________ Over the last decade, global Supply Chains have witnessed significant diruptions triggered by en...

• Seminar / Kurs
• Experte

• 02.12.2024 - 05.12.2024, München (DE)

PREFERRED

IT Provider Management Fundamentals (online)

amendos gmbh (2)

Introduction (Definitions, alignment, provider management & the outsourcing life cycle), Basic conditions (Customer and service orientation, standardisation, sourcing strategy / goals, provider categorisation, outsourcingcontract, successful service...

• Webinar
• Ohne Einstufung

• 30.09.2024 - 01.10.2024

PREFERRED

Customer Centricity (English)

Berlitz Seminars EMEA (7)

Customer centricity is an approach that views the value chain from the customer’s perspective, placing the customer – rather than the product or service – at the center of the company’s activities. In our seminar, we show you the different communicat...

• Webinar
• Ohne Einstufung

• 25.09.2024, Online (DE)

PREFERRED

Live-Online: Designing and Implementing a Microsoft Azure AI Solution (AI-102)

Haufe Akademie GmbH & Co. KG (1288)

Module 1: Prepare to develop AI solutions on Azure As an aspiring Azure AI Engineer, you should understand core concepts and principles of AI development, and the capabilities of Azure services used in AI solutions. Module 2: Create and consume Azure...

• Webinar
• Ohne Einstufung

• 15.05.2024 - 17.05.2024

PREFERRED

Webinar: Mastering Costumer Objections - Pro Solutions

riebeaux Training & Coaching GmbH (14)

Unlock the secret to dissolving customer objections effortlessly!Learn the Acknowledgement Method to steer conversations in a new direction. Elevate your sales and service game by decoding what your customers really mean. Get savvy, get selling! Comp...

• Webinar
• Ohne Einstufung

• 02.05.2024
• weiterer Termin verfügbar

PREFERRED

Stage II - Financial & Management Accounting

CA controller akademie (64)

Financial Accounting What do the balance sheet and the cash flow statement provide? Differences between Contribution Accounting and P&L, Cash flow statement according to IAS 7 or GAS 21, Preparation of the budgeted balance sheet , Case Study Financ...

• Seminar / Kurs
• Ohne Einstufung

• 15.07.2024 - 19.07.2024, Starnberg (DE)

PREFERRED

Bringing Technology to Market (3 Module in englischer Sprache)

ESMT Berlin - European School of Management and Technology GmbH (16)

Global markets are turbulent and their competitive landscapes are continually changing. New customer segments, low-cost competitors, new technologies, and innovative business models demand that suppliers adjust their market approaches to changing con...

• Seminar / Kurs
• Experte

• 25.06.2024 - 08.11.2024, Berlin (DE)

PREFERRED

ITIL® 4 Foundation - English - english

ETC - Enterprise Training Center GmbH (23)

ITIL 4 enables your organisation to use best practices around service management while implementing the latest concepts in IT and also answering crucial questions, like: How do we create value for the customer and for the IT? What is the role of I...

• Seminar / Kurs
• Ohne Einstufung

• 19.06.2024 - 21.06.2024, Wien (AT)

PREFERRED

ITIL® 4 Foundation - English - english

ETC - Enterprise Training Center GmbH (23)

ITIL 4 enables your organisation to use best practices around service management while implementing the latest concepts in IT and also answering crucial questions, like: How do we create value for the customer and for the IT? What is the role of I...

• Webinar
• Ohne Einstufung

• 19.06.2024 - 21.06.2024, Wien (AT)
• 5 weitere Termine verfügbar

PREFERRED

Live-Online: Migrating to AWS

Haufe Akademie GmbH & Co. KG (1288)

Day 1 Module 0: Introduction to Migrating to AWS Course introduction Module 1: What Is a Cloud Migration? Summarize the drivers and desired outcomes of a cloud migration, Identify the elements of a successful migration journey, Describe the three-pha...

• Webinar
• Ohne Einstufung

• 11.06.2024 - 13.06.2024
• weiterer Termin verfügbar

PREFERRED

APICS Certified Supply Chain Professional (CSCP) (Self Study + Exam Prep) incl. Exam

PMI Production Management Institute GmbH (11)

In today’s global, volatile and competitive environment with demanding customers and shorter product life cycles, many companies have focused on their core competencies and outsourced any activities which are considered non-core. This has created a c...

• E-Learning
• Experte

• On Demand

PREFERRED

Design Thinking and Corporate Change

ESMT Berlin - European School of Management and Technology GmbH (16)

Design Thinking is one of the world‘s most popular methods of establishing a dynamic, customer-focused and goal-oriented innovation culture within the organization – for start-ups, SMEs and large corporations alike. With the methods of the Design Thi...

• Seminar / Kurs
• Ohne Einstufung

• 28.10.2024 - 30.10.2024, Potsdam (DE)

PREFERRED

LITSB - Lean IT Startup Basic - Online Training - English

Fast Lane Institute for Knowledge Transfer

Die Build-Measure-Learn Feedback Loop, Alles ist ein großes Experiment, Erstellen Sie ein Minimum Viable Product (MVP), Verschiedene Arten von MVP’sVideo MVP, Concierge MVP, Wizard of Oz MVP, Verschiedene WachstumsmotorenSticky engine, Viral engine,...

• Webinar
• Ohne Einstufung

• 24.07.2024

PREFERRED

SMAX320 - SMAX administration for Suite Administrators - Online Training - English

Fast Lane Institute for Knowledge Transfer

Lesson 1: Course OverviewIntroduce the course overview, agenda, and logistics, List the available SMAX courses, Launch the Digital Learning course, Access the lab environmentLesson 2: Mail Server ConfigurationExplain the administrative tasks, Explore...

• Webinar
• Ohne Einstufung

• 08.07.2024 - 09.07.2024
• weiterer Termin verfügbar

PREFERRED

HT2P3S - Advanced HPE Compute Solutions - Online Training - English

Fast Lane Institute for Knowledge Transfer

Understanding Customer Needs and Compute Workloads Evaluate typical advanced computing workloads, including their characteristics and requirements, Compare and classify tools supporting the sizing process and performance management, Identify typical...

• Webinar
• Ohne Einstufung

• 27.05.2024 - 31.05.2024
• weiterer Termin verfügbar

PREFERRED

H9P97S - Managing HPE 3PAR StoreServ III: Performance and health management - Online Training - English

Fast Lane Institute for Knowledge Transfer

Module 1: Product Overview and Concepts Management Software Options, 3PAR Hardware Offerings Review, Concepts and Terminology Review, Common Provisioning Group (CPG), Virtual Volume (VV), Physical disksModule 2: Space Explained Data Layout, Regions,...

• Webinar
• Ohne Einstufung

• 22.07.2024 - 24.07.2024
• weiterer Termin verfügbar

PREFERRED

OBM120-202205 - Operations Bridge Manager Essentials - Online Training - English

Fast Lane Institute for Knowledge Transfer

Module 1: Course OverviewCourse objectives, Class logistics, The lab environment, Additional course information, Course scheduleModule 2: Operations BridgeDescribe the features and capabilities of Operations BridgeDescribe the applications that compr...

• Webinar
• Ohne Einstufung

• 08.07.2024 - 12.07.2024
• weiterer Termin verfügbar