Welcome to Semigator

To access the Semigator platform, navigate to the Smartbuy Ariba purchasing portal by entering go/ariba in your browser. In the search field, type “Semigator” and click on the Semigator tile. You will then be redirected to the Semigator platform.

‍

‍

You are required to register once on Semigator to create your personal account. If you have previously registered with Semigator before the transition to the Ariba purchasing portal, Semigator will recognize your existing account and will not prompt you to register again. Instead, you will be taken directly to the Semigator homepage.

From now on, always access Semigator through the SmartBuy Ariba system. After your one-time registration, you will be automatically directed to your personal homepage on the Semigator platform each time you log in. Access through Ariba is essential for booking, as it ensures that bookings can be properly transferred back to Ariba in the shopping cart. On your homepage, you will find your current bookings and active inquiries. Your booking and inquiry history can be accessed via "My Account". Additionally, you can update your contact information via "My Account.” If you require assistance, internal contacts and the Semigator Service Team’s contact details are available at the bottom of this page.

‍

‍

Begin your search by using the search bar. Enter a title, keyword, or provider to find relevant training courses. The system will offer suggestions to refine your search. To narrow down your results geographically, add a location. Web-based training courses without a specific location will also be displayed.

‍

The search results list displays all the courses that match your search criteria. Depending on the topic, the number of results may be extensive. It is advisable to refine your search by using the filters located on the left-hand side to find the most relevant courses. A high occurency rate and the event guarantee increase your planning security.

‍

‍

Frequently booked training courses are events that are popular among other users and have been quality-checked, featuring high star ratings and strong occurrence rates.

‍

By clicking on "Compare," you can campare up to three offers simultaneously. The comparison provides an overview based on various criteria such as duration, price, and event type, allowing you to make an informed decision at a glance.

In the detailed view of a seminar offer, you will find comprehensive information about the training course, including content, learning objectives, and target audience. Additionally, a complete list of dates and locations is provided. Click on "Book Now" to initiate the booking process.

‍

1. Click on "Add Attendee" and complete all fields in the participant form.
2. If booking for yourself, select "The person ordering is also the attendee," and your details will be auto-filled from your contact information. Proceed to the address entry
3. Select your correct postal address.
4. Save your entry and repeat the process if you wish to add more participants.

‍

‍

Upload any documents that the organizer may require for your seminar registration. Ensure all necessary files are submitted to complete your booking successfully.

‍

In the final step—Summary—all your entered data will be displayed for review. Please verify all information carefully. The exact price, including any additional costs and applicable discounts, will also be shown.

Click on "Book Now" to transfer the data to Ariba Smartbuy. You will be redirected shortly, which can take a moment. Please do not cancel the process.

‍

Click on your shopping basket and select "Check Out." Then, enter the following information before finalizing your shopping basket and submitting the order:

• Delivery Date
• Delivery Address (automatically shown in our checkout interface)
• Cost Center (selectable from the dropdown menu)

‍

If you cannot find the appropriate training course in the Semigator catalogue, you can submit an inquiry for an event you discovered through other channels (e.g.,Google or a flyer). The Semigator Service Team will then make the offer available for booking on the platform.

All subsequent processes, such as ordering via the Ariba purchasing system and invoicing through Semigator, will follow the standard procedures.

To start an inquiry, navigate to "My Account" > "My Enquiries" and click on "Start Enquiry Now." You can also initiate an inquiry directly from the search results list using the button located on the right-hand side of the screen. Select a specific event and click Continue.

‍

In the first part of the enquiry form, enter the title, venue, and desired date asspecified in the offer you found. The Semigator system will then suggest several alternative events from the catalogue that may be suitable substitutes.

Consider whether one of these suggested offers might meet your needs, as you can book these directly without incurring an enquiry fee.

If none of the suggested offers are suitable, click on "Continue Enquiry."

‍

In the second part of the enquiry form, specify the organizer. Please provide the link you used to find the offer or upload an offer (e.g., for an in-house training course or a flyer). Enter the number of participants. All other fields are optional. Click on "Send Enquiry" to submit your request.

‍

‍

After submitting your enquiry, you will receive a confirmation of receipt along with your enquiry number. Please keep this number handy in case you have any questions regarding your enquiry.

The Semigator Service Team will typically make your requested offer available for booking on the platform within one working day. You will receive an email notification once the offer is ready (see illustration).

You can then accept (book) or reject the offer. The booking process will follow the same steps as a standard catalogue booking.

‍

You can manage your bookings through the self-service feature by navigating to "MyAccount" > "My Bookings" > "Details." Actions are only available once the event has been confirmed by the organizer,and only one action can be processed at a time. The booking status will indicate if your booking is currently undergoing changes, during which no further actions can be performed (indicated by a light grey button).

An action must always be completed/confirmed before you can start the next one. You can tell whether your booking is currently in a change process by the status of your booking. Further actions cannot be carried out during this time (light grey button).

‍