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This two-day led course provides students with the tools to install and configure Microsoft Dynamics CRM 4.0. The course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook.

Seminar-Inhalte

A. Microsoft Dynamics CRM Components

Microsoft Dynamics CRM Components - Microsoft Dynamics CRM Server - Microsoft Dynamics CRM for Microsoft Office Outlook - Microsoft Dynamics CRM E-mail Router - Microsoft SQL Server 2005 - Active Directory - Internet Information Systems

B. Planning the Microsoft Dynamics CRM Installation

Planning the Microsoft Dynamics CRM Deployment - Hardware Requirements - Software Requirements - Active Directory and Microsoft Dynamics CRM 4.0 - Microsoft SQL Server 2005 and Microsoft Dynamics CRM 4.0 - IIS and Microsoft Dynamics CRM 4.0 - Microsoft Dynamics CRM 4.0 Licensing Model - Microsoft Dynamics CRM Editions - Privileges for the Installation User

C. Microsoft Dynamics CRM Server Installation

Microsoft Dynamics CRM Server Architecture - Key Features of Microsoft Dynamics CRM Server - Install Microsoft Dynamics CRM Server 4.0 Setup - Microsoft Dynamics CRM Server Pre-Installation Checklist - Installing Microsoft Dynamics CRM 4.0 Enterprise - Components Installed During Server Setup - Installing the Microsoft Dynamics CRM Data Connector for Microsoft SQL Server Reporting Services - Post-Installation Tasks - Deploying Microsoft Dynamics CRM for Internet Access - Installing Microsoft Dynamics CRM 4.0 using Command Line - Installing the Sample Database

D. Microsoft Dynamics CRM E-Mail Router

Understanding the E-mail Router - Installing the E-mail Router and Rule Deployment Wizard - Configuring the E-mail Router

E. Microsoft Dynamics CRM for Microsoft Office Outlook

Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook Overview - Installing Microsoft Dynamics CRM for Office Outlook - Using Microsoft Dynamics CRM for Outlook with Offline Access

F. Redeploying Microsoft Dynamics CRM 4.0

Reasons for Redeploying Microsoft Dynamics CRM - Planning the Redeployment - The Redeployment Process

G. Upgrading to Microsoft Dynamics CRM 4.0

This scenario covers some of the best practices to mitigate risks and minimize downtime when upgrading a customer to Microsoft Dynamics CRM 4.0

H. Uninstalling and Repairing Microsoft Dynamics CRM 4.0

Repair Microsoft Dynamics CRM Server - Repair Microsoft Dynamics CRM for Outlook - Repair and the Microsoft Dynamics CRM E-mail Router - Uninstall Microsoft Dynamics CRM 4.0 Server - Uninstall the Microsoft Dynamics CRM E-mail Router - Uninstall Connector for Microsoft SQL Reporting Services - Uninstall Microsoft Dynamics CRM for Office Outlook

Zielgruppen

MS CRM Administratoren