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APICS, the US-American Educational Society for Operations Management is developing educational programs since 1957. The APICS Certification has become an international standard, recognized worldwide by more than 30.000 multinational industrial organizations.

Over 90.000 CPIM – Certified Production and Inventory Manager plus 8.300 CSCP – Certified Supply Chain Professionals help their organization to become more competitive.

The CSCP program takes a broad view of the field, extending beyond internal operations to encompass all the steps throughout the supply chain – from the supplier, through the company, to the end consumer – and provides you with the knowledge to effectively manage the integration of these activities to maximize a company’s value chain.

The CSCP program is a 6-day class (2x3 day):  Munich: october 22-24, 2012 Vienna: november 19-21,2012 

Seminar-Inhalte

Module 1: Supply Chain Fundamentals

• Explore how sucessful supply Chain management adds value to your organization
• Understand the supply Chain management processes
• Develop a supply Chain strategy that aligns with corporate strategy
• Assess and measure the effectiveness of supply Chains
• Establish a continuous improvement process of supply Chains
• Understand the importance of supply chain design and its continually evolving capabilities

Module 2: Building Competitive Operations, Planning and Logistics

• Understand natural dynamics within the supply chain to optimize performance and increase profitability
• Assess the value of demands and reduce complexity in demand planning
• Establish collaborations to replace or improve demand estimates
• Include supply Chain factors in product design
• Align distribution and transportation options with supply Chain strategy
• Develop and implement plans for using 3PL and 4PL service providers
• Understand the importance of reverse logistics

Module 3: Managing Customer and Supplier Relationships

• Categorize customer based on their profiles and needs
• Understand customer loyalty and lifetime value of a customer
• Establish measures of customer satisfaction
• Unterstand the strategic importance of purchasing and supplier relationsships
• Establish a supplier rating system
• Effectively use customer data to improve service performance and increase value to suppliers and customers

Module 4: Using Information Technology to Enable Supply Chain Management

• Understand the role of data and information technology in support of the supply chain
• Learn how technology-enabled supply chains contribute to business strategies and operating plans
• Explore the IT infrastructure as it relates to the comprehensive set of supply chain management systems
• Understand the innovative technologies enabling collaborative commerce and global Visibility
• Apply technology to enhance distribution, reverse logistics, and global supply chain communications

Lernziele

By earning your CSCP designation, you will

• Learn to boost productivity, collaboration, and innovation
• Discover how to positively affect lead times, inventory, productivity and bottom-line profitability
• Understand how to manage the integration and coordination of activities to achieve reduced costs and increase efficiencies and customer service
• Gain the knowledge to effectively and efficiently manage worldwide supply chain activities

Zielgruppen

The CSCP program is for professionals in operations and supply chain management. This designation is ideal for you if you are

• Interested in more depth of knowledge and understanding in the areas of supplier and customer relations, international trade, the use of information technology to enable the supply chain, and physical logistics
• A professional who is consulting or teaching supply chain functions
• Working with enterprise resources planning (ERP) systems